Matching/Functioneel Beheerder (Servicedesk / ITSM)/

Match Report

Deborah van't Geloof — Functioneel Beheerder (Servicedesk / ITSM) at Unknown

Global Score

51%

Detailed Score

43%

Final Score

26%

Requirement Breakdown22

Dutch language proficiency

must have
strong match
77%
Matched with: Dutch

Goede Nederlandse taalvaardigheid

Dutch language proficiency

must have
strong match
77%
Matched with: Dutch

Goede Nederlandse taalvaardigheid

Customer-oriented mindset

must have
good match
61%
Matched with: Customer Focus

Klantgerichte instelling en goede communicatieve vaardigheden

Customer-oriented mindset

must have
good match
61%
Matched with: Customer Focus

Klantgerichte instelling en goede communicatieve vaardigheden

ITIL processes knowledge

must have
no match
0%

Bekendheid met ITIL-processen (incident, problem, change)

TOPdesk expertise

must have
no match
0%

Diepgaande kennis van TOPdesk

Reporting and KPI monitoring

must have
no match
0%

Ervaring met rapportages en KPI-monitoring

ITIL processes knowledge

must have
no match
0%

Bekendheid met ITIL-processen (incident, problem, change)

Functioneel Beheerder experience

must have
no match
0%

Minimaal 3 jaar ervaring als Functioneel Beheerder of Servicedesk Supervisor

Functioneel Beheerder experience

must have
no match
0%

Minimaal 3 jaar ervaring als Functioneel Beheerder of Servicedesk Supervisor

Reporting and KPI monitoring

must have
no match
0%

Ervaring met rapportages en KPI-monitoring

TOPdesk expertise

must have
no match
0%

Diepgaande kennis van TOPdesk

TOPdesk certification

nice to have
no match
0%

TOPdesk-certificering

TOPdesk certification

nice to have
no match
0%

TOPdesk-certificering

ITIL 4 Foundation experience

nice to have
no match
0%

Ervaring met ITIL 4 Foundation

Alternative ITSM tools knowledge

nice to have
no match
0%

Kennis van andere ITSM-tools (ServiceNow, Freshservice)

Asset management knowledge

nice to have
no match
0%

Kennis van asset management

Self-service portals experience

nice to have
no match
0%

Ervaring met selfservice portalen

Self-service portals experience

nice to have
no match
0%

Ervaring met selfservice portalen

ITIL 4 Foundation experience

nice to have
no match
0%

Ervaring met ITIL 4 Foundation

Asset management knowledge

nice to have
no match
0%

Kennis van asset management

Alternative ITSM tools knowledge

nice to have
no match
0%

Kennis van andere ITSM-tools (ServiceNow, Freshservice)