Matching/Functioneel Beheerder (Servicedesk / ITSM)/

Match Report

Ramon Ibrahim — Functioneel Beheerder (Servicedesk / ITSM) at Unknown

Global Score

47%

Detailed Score

51%

Final Score

41%

Requirement Breakdown22

Dutch language proficiency

must have
strong match
79%
Matched with: Dutch

Goede Nederlandse taalvaardigheid

Dutch language proficiency

must have
strong match
79%
Matched with: Dutch

Goede Nederlandse taalvaardigheid

Customer-oriented mindset

must have
good match
65%
Matched with: Client Communication

Klantgerichte instelling en goede communicatieve vaardigheden

Customer-oriented mindset

must have
good match
65%
Matched with: Client Communication

Klantgerichte instelling en goede communicatieve vaardigheden

ITIL processes knowledge

must have
good match
61%
Matched with: Incident Management

Bekendheid met ITIL-processen (incident, problem, change)

ITIL processes knowledge

must have
good match
61%
Matched with: Incident Management

Bekendheid met ITIL-processen (incident, problem, change)

Functioneel Beheerder experience

must have
good match
58%
Matched with: System Administration

Minimaal 3 jaar ervaring als Functioneel Beheerder of Servicedesk Supervisor

Functioneel Beheerder experience

must have
good match
58%
Matched with: System Administration

Minimaal 3 jaar ervaring als Functioneel Beheerder of Servicedesk Supervisor

TOPdesk expertise

must have
no match
0%

Diepgaande kennis van TOPdesk

Reporting and KPI monitoring

must have
no match
0%

Ervaring met rapportages en KPI-monitoring

Reporting and KPI monitoring

must have
no match
0%

Ervaring met rapportages en KPI-monitoring

TOPdesk expertise

must have
no match
0%

Diepgaande kennis van TOPdesk

Asset management knowledge

nice to have
no match
0%

Kennis van asset management

TOPdesk certification

nice to have
no match
0%

TOPdesk-certificering

ITIL 4 Foundation experience

nice to have
no match
0%

Ervaring met ITIL 4 Foundation

Alternative ITSM tools knowledge

nice to have
no match
0%

Kennis van andere ITSM-tools (ServiceNow, Freshservice)

Self-service portals experience

nice to have
no match
0%

Ervaring met selfservice portalen

ITIL 4 Foundation experience

nice to have
no match
0%

Ervaring met ITIL 4 Foundation

Alternative ITSM tools knowledge

nice to have
no match
0%

Kennis van andere ITSM-tools (ServiceNow, Freshservice)

Self-service portals experience

nice to have
no match
0%

Ervaring met selfservice portalen

TOPdesk certification

nice to have
no match
0%

TOPdesk-certificering

Asset management knowledge

nice to have
no match
0%

Kennis van asset management