Matching/Functioneel Beheerder (Servicedesk / ITSM)/

Match Report

Erwin Bovendorp — Functioneel Beheerder (Servicedesk / ITSM) at Unknown

Global Score

48%

Detailed Score

52%

Final Score

41%

Requirement Breakdown22

Dutch language proficiency

must have
strong match
73%
Matched with: Dutch Language

Goede Nederlandse taalvaardigheid

Dutch language proficiency

must have
strong match
73%
Matched with: Dutch Language

Goede Nederlandse taalvaardigheid

ITIL processes knowledge

must have
good match
62%
Matched with: ITIL

Bekendheid met ITIL-processen (incident, problem, change)

ITIL processes knowledge

must have
good match
62%
Matched with: ITIL

Bekendheid met ITIL-processen (incident, problem, change)

Functioneel Beheerder experience

must have
good match
62%
Matched with: ITIL

Minimaal 3 jaar ervaring als Functioneel Beheerder of Servicedesk Supervisor

Functioneel Beheerder experience

must have
good match
62%
Matched with: ITIL

Minimaal 3 jaar ervaring als Functioneel Beheerder of Servicedesk Supervisor

Reporting and KPI monitoring

must have
good match
56%
Matched with: ITIL

Ervaring met rapportages en KPI-monitoring

Reporting and KPI monitoring

must have
good match
56%
Matched with: ITIL

Ervaring met rapportages en KPI-monitoring

TOPdesk expertise

must have
no match
0%

Diepgaande kennis van TOPdesk

Customer-oriented mindset

must have
no match
0%

Klantgerichte instelling en goede communicatieve vaardigheden

Customer-oriented mindset

must have
no match
0%

Klantgerichte instelling en goede communicatieve vaardigheden

TOPdesk expertise

must have
no match
0%

Diepgaande kennis van TOPdesk

ITIL 4 Foundation experience

nice to have
good match
66%
Matched with: ITIL

Ervaring met ITIL 4 Foundation

ITIL 4 Foundation experience

nice to have
good match
66%
Matched with: ITIL

Ervaring met ITIL 4 Foundation

Self-service portals experience

nice to have
no match
0%

Ervaring met selfservice portalen

TOPdesk certification

nice to have
no match
0%

TOPdesk-certificering

Alternative ITSM tools knowledge

nice to have
no match
0%

Kennis van andere ITSM-tools (ServiceNow, Freshservice)

Self-service portals experience

nice to have
no match
0%

Ervaring met selfservice portalen

Asset management knowledge

nice to have
no match
0%

Kennis van asset management

TOPdesk certification

nice to have
no match
0%

TOPdesk-certificering

Alternative ITSM tools knowledge

nice to have
no match
0%

Kennis van andere ITSM-tools (ServiceNow, Freshservice)

Asset management knowledge

nice to have
no match
0%

Kennis van asset management