Matching/Functioneel Beheerder (Servicedesk / ITSM)/

Match Report

Michiel Alexander Slik — Functioneel Beheerder (Servicedesk / ITSM) at Unknown

Global Score

52%

Detailed Score

57%

Final Score

46%

Requirement Breakdown22

TOPdesk expertise

must have
strong match
73%
Matched with: TopDesk

Diepgaande kennis van TOPdesk

TOPdesk expertise

must have
strong match
73%
Matched with: TopDesk

Diepgaande kennis van TOPdesk

ITIL processes knowledge

must have
strong match
70%
Matched with: ITIL Foundation

Bekendheid met ITIL-processen (incident, problem, change)

ITIL processes knowledge

must have
strong match
70%
Matched with: ITIL Foundation

Bekendheid met ITIL-processen (incident, problem, change)

Dutch language proficiency

must have
good match
70%
Matched with: Nederlands

Goede Nederlandse taalvaardigheid

Dutch language proficiency

must have
good match
70%
Matched with: Nederlands

Goede Nederlandse taalvaardigheid

Reporting and KPI monitoring

must have
good match
55%
Matched with: TopDesk

Ervaring met rapportages en KPI-monitoring

Reporting and KPI monitoring

must have
good match
55%
Matched with: TopDesk

Ervaring met rapportages en KPI-monitoring

Functioneel Beheerder experience

must have
no match
0%

Minimaal 3 jaar ervaring als Functioneel Beheerder of Servicedesk Supervisor

Customer-oriented mindset

must have
no match
0%

Klantgerichte instelling en goede communicatieve vaardigheden

Functioneel Beheerder experience

must have
no match
0%

Minimaal 3 jaar ervaring als Functioneel Beheerder of Servicedesk Supervisor

Customer-oriented mindset

must have
no match
0%

Klantgerichte instelling en goede communicatieve vaardigheden

ITIL 4 Foundation experience

nice to have
strong match
73%
Matched with: ITIL Foundation

Ervaring met ITIL 4 Foundation

ITIL 4 Foundation experience

nice to have
strong match
73%
Matched with: ITIL Foundation

Ervaring met ITIL 4 Foundation

TOPdesk certification

nice to have
good match
61%
Matched with: TopDesk

TOPdesk-certificering

TOPdesk certification

nice to have
good match
61%
Matched with: TopDesk

TOPdesk-certificering

Self-service portals experience

nice to have
good match
59%
Matched with: TopDesk

Ervaring met selfservice portalen

Self-service portals experience

nice to have
good match
59%
Matched with: TopDesk

Ervaring met selfservice portalen

Alternative ITSM tools knowledge

nice to have
no match
0%

Kennis van andere ITSM-tools (ServiceNow, Freshservice)

Asset management knowledge

nice to have
no match
0%

Kennis van asset management

Asset management knowledge

nice to have
no match
0%

Kennis van asset management

Alternative ITSM tools knowledge

nice to have
no match
0%

Kennis van andere ITSM-tools (ServiceNow, Freshservice)