Global Score
41%
Detailed Score
24%
Final Score
10%
IT Service Management experience
must haveMinimaal 7 jaar ervaring in IT-servicemanagement
ITIL 4 Foundation certification
must haveITIL 4 Foundation certificering
ITSM process improvement experience
must haveBewezen ervaring met ITSM-procesverbetering (incident, problem, change management)
ServiceNow experience
must haveErvaring met ServiceNow implementatie of optimalisatie
Communication skills
must haveSterke communicatieve vaardigheden met zowel technici als zorgmanagers
Driving license B
must haveRijbewijs B (meerdere locaties)
IT Service Management experience
must haveMinimaal 7 jaar ervaring in IT-servicemanagement
ITIL 4 Foundation certification
must haveITIL 4 Foundation certificering
ITSM process improvement experience
must haveBewezen ervaring met ITSM-procesverbetering (incident, problem, change management)
ServiceNow experience
must haveErvaring met ServiceNow implementatie of optimalisatie
Communication skills
must haveSterke communicatieve vaardigheden met zowel technici als zorgmanagers
Driving license B
must haveRijbewijs B (meerdere locaties)
Healthcare sector experience
nice to haveErvaring in de zorg of publieke sector
Healthcare sector experience
nice to haveErvaring in de zorg of publieke sector
ITIL Managing Professional certification
nice to haveManaging Professional is een pré
ISO 20000 knowledge
nice to haveKennis van ISO 20000
Service desk coaching experience
nice to haveCoachingservaring voor servicedesk teams
XLA knowledge
nice to haveBekendheid met XLA (Experience Level Agreements)
ISO 20000 knowledge
nice to haveKennis van ISO 20000
KPI dashboard development
nice to haveErvaring met KPI-dashboard ontwikkeling
XLA knowledge
nice to haveBekendheid met XLA (Experience Level Agreements)
KPI dashboard development
nice to haveErvaring met KPI-dashboard ontwikkeling
Service desk coaching experience
nice to haveCoachingservaring voor servicedesk teams
ITIL Managing Professional certification
nice to haveManaging Professional is een pré