Matching/IT Service Manager (ITIL)/

Match Report

Darryl Howard — IT Service Manager (ITIL) at Unknown

Global Score

48%

Detailed Score

46%

Final Score

32%

Requirement Breakdown12

ITSM process improvement experience

must have
good match
68%
Matched with: Service Delivery

Bewezen ervaring met ITSM-procesverbetering (incident, problem, change management)

ServiceNow experience

must have
good match
66%
Matched with: ServiceNow

Ervaring met ServiceNow implementatie of optimalisatie

IT Service Management experience

must have
good match
63%
Matched with: Remedy

Minimaal 7 jaar ervaring in IT-servicemanagement

Driving license B

must have
no match
0%

Rijbewijs B (meerdere locaties)

ITIL 4 Foundation certification

must have
no match
0%

ITIL 4 Foundation certificering

Communication skills

must have
no match
0%

Sterke communicatieve vaardigheden met zowel technici als zorgmanagers

ITIL Managing Professional certification

nice to have
no match
0%

Managing Professional is een pré

Healthcare sector experience

nice to have
no match
0%

Ervaring in de zorg of publieke sector

ISO 20000 knowledge

nice to have
no match
0%

Kennis van ISO 20000

KPI dashboard development

nice to have
no match
0%

Ervaring met KPI-dashboard ontwikkeling

XLA knowledge

nice to have
no match
0%

Bekendheid met XLA (Experience Level Agreements)

Service desk coaching experience

nice to have
no match
0%

Coachingservaring voor servicedesk teams