Matching/IT Service Manager (ITIL)/

Match Report

Gert Vivié — IT Service Manager (ITIL) at Unknown

Global Score

43%

Detailed Score

58%

Final Score

52%

Requirement Breakdown12

ServiceNow experience

must have
strong match
78%
Matched with: ServiceNow

Ervaring met ServiceNow implementatie of optimalisatie

IT Service Management experience

must have
good match
68%
Matched with: ITIL

Minimaal 7 jaar ervaring in IT-servicemanagement

ITIL 4 Foundation certification

must have
good match
65%
Matched with: ITIL

ITIL 4 Foundation certificering

ITSM process improvement experience

must have
good match
62%
Matched with: ITIL

Bewezen ervaring met ITSM-procesverbetering (incident, problem, change management)

Communication skills

must have
good match
57%
Matched with: Stakeholder Communication

Sterke communicatieve vaardigheden met zowel technici als zorgmanagers

Driving license B

must have
no match
0%

Rijbewijs B (meerdere locaties)

ITIL Managing Professional certification

nice to have
good match
64%
Matched with: ITIL

Managing Professional is een pré

ISO 20000 knowledge

nice to have
good match
57%
Matched with: ITIL

Kennis van ISO 20000

KPI dashboard development

nice to have
good match
56%
Matched with: PowerBI

Ervaring met KPI-dashboard ontwikkeling

Healthcare sector experience

nice to have
no match
0%

Ervaring in de zorg of publieke sector

XLA knowledge

nice to have
no match
0%

Bekendheid met XLA (Experience Level Agreements)

Service desk coaching experience

nice to have
no match
0%

Coachingservaring voor servicedesk teams