Matching/IT Service Manager (ITIL)/

Match Report

Mustafa Erkama — IT Service Manager (ITIL) at Unknown

Global Score

50%

Detailed Score

53%

Final Score

42%

Requirement Breakdown24

ServiceNow experience

must have
strong match
78%
Matched with: ServiceNow ITSM

Ervaring met ServiceNow implementatie of optimalisatie

ServiceNow experience

must have
strong match
78%
Matched with: ServiceNow ITSM

Ervaring met ServiceNow implementatie of optimalisatie

IT Service Management experience

must have
good match
69%
Matched with: ServiceNow

Minimaal 7 jaar ervaring in IT-servicemanagement

IT Service Management experience

must have
good match
69%
Matched with: ServiceNow

Minimaal 7 jaar ervaring in IT-servicemanagement

ITSM process improvement experience

must have
good match
62%
Matched with: ServiceNow

Bewezen ervaring met ITSM-procesverbetering (incident, problem, change management)

ITSM process improvement experience

must have
good match
62%
Matched with: ServiceNow

Bewezen ervaring met ITSM-procesverbetering (incident, problem, change management)

Communication skills

must have
good match
62%
Matched with: Teamwork

Sterke communicatieve vaardigheden met zowel technici als zorgmanagers

Communication skills

must have
good match
62%
Matched with: Teamwork

Sterke communicatieve vaardigheden met zowel technici als zorgmanagers

Driving license B

must have
no match
0%

Rijbewijs B (meerdere locaties)

Driving license B

must have
no match
0%

Rijbewijs B (meerdere locaties)

ITIL 4 Foundation certification

must have
no match
0%

ITIL 4 Foundation certificering

ITIL 4 Foundation certification

must have
no match
0%

ITIL 4 Foundation certificering

Service desk coaching experience

nice to have
good match
58%
Matched with: IT Service Desk

Coachingservaring voor servicedesk teams

Service desk coaching experience

nice to have
good match
58%
Matched with: IT Service Desk

Coachingservaring voor servicedesk teams

ITIL Managing Professional certification

nice to have
no match
0%

Managing Professional is een pré

Healthcare sector experience

nice to have
no match
0%

Ervaring in de zorg of publieke sector

ISO 20000 knowledge

nice to have
no match
0%

Kennis van ISO 20000

KPI dashboard development

nice to have
no match
0%

Ervaring met KPI-dashboard ontwikkeling

XLA knowledge

nice to have
no match
0%

Bekendheid met XLA (Experience Level Agreements)

ITIL Managing Professional certification

nice to have
no match
0%

Managing Professional is een pré

Healthcare sector experience

nice to have
no match
0%

Ervaring in de zorg of publieke sector

ISO 20000 knowledge

nice to have
no match
0%

Kennis van ISO 20000

KPI dashboard development

nice to have
no match
0%

Ervaring met KPI-dashboard ontwikkeling

XLA knowledge

nice to have
no match
0%

Bekendheid met XLA (Experience Level Agreements)