Matching/IT Service Manager (ITIL)/

Match Report

Lut Roelans — IT Service Manager (ITIL) at Unknown

Global Score

41%

Detailed Score

46%

Final Score

37%

Requirement Breakdown24

IT Service Management experience

must have
good match
60%
Matched with: Incident Management

Minimaal 7 jaar ervaring in IT-servicemanagement

IT Service Management experience

must have
good match
60%
Matched with: Incident Management

Minimaal 7 jaar ervaring in IT-servicemanagement

ITSM process improvement experience

must have
good match
60%
Matched with: Incident Management

Bewezen ervaring met ITSM-procesverbetering (incident, problem, change management)

ITSM process improvement experience

must have
good match
60%
Matched with: Incident Management

Bewezen ervaring met ITSM-procesverbetering (incident, problem, change management)

Communication skills

must have
good match
57%
Matched with: Stakeholder Management

Sterke communicatieve vaardigheden met zowel technici als zorgmanagers

Communication skills

must have
good match
57%
Matched with: Stakeholder Management

Sterke communicatieve vaardigheden met zowel technici als zorgmanagers

ITIL 4 Foundation certification

must have
good match
55%
Matched with: Agile Scrum Foundation

ITIL 4 Foundation certificering

ITIL 4 Foundation certification

must have
good match
55%
Matched with: Agile Scrum Foundation

ITIL 4 Foundation certificering

Driving license B

must have
no match
0%

Rijbewijs B (meerdere locaties)

Driving license B

must have
no match
0%

Rijbewijs B (meerdere locaties)

ServiceNow experience

must have
no match
0%

Ervaring met ServiceNow implementatie of optimalisatie

ServiceNow experience

must have
no match
0%

Ervaring met ServiceNow implementatie of optimalisatie

Healthcare sector experience

nice to have
good match
58%
Matched with: Healthcare Domain

Ervaring in de zorg of publieke sector

Healthcare sector experience

nice to have
good match
58%
Matched with: Healthcare Domain

Ervaring in de zorg of publieke sector

ITIL Managing Professional certification

nice to have
no match
0%

Managing Professional is een pré

Service desk coaching experience

nice to have
no match
0%

Coachingservaring voor servicedesk teams

XLA knowledge

nice to have
no match
0%

Bekendheid met XLA (Experience Level Agreements)

KPI dashboard development

nice to have
no match
0%

Ervaring met KPI-dashboard ontwikkeling

Service desk coaching experience

nice to have
no match
0%

Coachingservaring voor servicedesk teams

ISO 20000 knowledge

nice to have
no match
0%

Kennis van ISO 20000

ISO 20000 knowledge

nice to have
no match
0%

Kennis van ISO 20000

KPI dashboard development

nice to have
no match
0%

Ervaring met KPI-dashboard ontwikkeling

XLA knowledge

nice to have
no match
0%

Bekendheid met XLA (Experience Level Agreements)

ITIL Managing Professional certification

nice to have
no match
0%

Managing Professional is een pré